Cookie Policy

This policy explains how Vivy London uses cookies and similar technologies on https://vivylondon.com, in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and provide information about how the site is used.

Types of cookies we use

• Strictly necessary cookies: required for the website to function, including managing your shopping basket and completing checkout. These do not require your consent.
• Analytics cookies: help us understand how visitors use our site so we can improve it. These are used only with your consent.
• Marketing cookies: used to deliver relevant advertising and measure its effectiveness. These are used only with your consent.

Your consent

When you first visit our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time via our cookie settings.

Managing cookies

You can also control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of our website.

Contact

For questions about our use of cookies, contact us at hello@vivylondon.com.

Business hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT). We aim to respond to all enquiries within 24–48 hours.